Notices

Urgent: Medline Brand Bed Recall Notice

Medline has issued an urgent field safety notice covering all Medline brand beds, including homecare beds, bariatric beds, and long-term-care beds. This recall also includes their pendants (hand controls), accessories, replacement parts, and bed-containing order packages. All of these products are being removed from the market and discontinued.

If you or a loved one uses a Medline brand bed, please take the following actions now.

  1. Unplug the bed now, along with any battery packs or batteries connected to the bed or its accessories.
  2. Do not use the electrical functions of the bed. You may continue using the bed with a mattress in manual mode only until the bed is replaced.
  3. Make electrical adjustments only in an emergency (for example, choking or CPR).
  4. If the bed is plugged back in for an emergency, do not use extension cords.
  5. If the bed is plugged back in for an emergency, make sure the pendant and power cords are routed and secured.
  6. Do not use any bed accessories, including side rails, with Medline brand beds.
  1. Electrical safety/fire risk: Under certain conditions, (such as excessive loading, jammed components or motors, damage to or fluid in the hand pendant, use of extension cords, or use of non-Medline pendants or accessories) the bed’s electrical components may overheat.
  2. Entrapment risk: Use of any bed accessories (including side rails) with Medline brand beds may lead to entrapment. There is a risk of entrapment or asphyxiation if accessories are used, if a user lies on the pendant, or if the bed is used with loose or wobbly rails. Entrapment may result in serious injury or death. Medline has received reports of adverse events related to this issue.

Medline is providing a safety-instruction label to place on affected beds. If you have not received a label from your provider by November 30, 2026, contact Medline Recall Customer Service at 800-950-0128, option 7.

If you received a Medline brand bed within the last 5 years, you may be eligible for a reimbursement and/or credit. Contact the provider you received the bed from.

Your provider can also help coordinate removal and replacement of the affected bed.

To Medline: email QualityAssurance@medline.com or call 1-800-950-0128, option 5.

To the FDA MedWatch program: online at www.fda.gov/medwatch/report, by phone at 800-332-1088 to request a reporting form, or by fax at 800-332-0178.